Coussema
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Your communication platform

Reach your customers,
wherever they are.By

Customers, teams, communities: inform, engage and stay in touch with Coussema.

Try for free Read the docs
Illustrative portrait of a smiling woman looking at her phone.
SMS · Now

The meeting is confirmed
for Saturday at 10 am.

VodacomAirtelOrangeAfricellMetaAWS

ONE PLATFORM, ALL YOUR CHANNELS

One message. The right channel.

SMS, WhatsApp, Voice and Email in one account, one API and one report.

SMS

Available

Announcements, reminders and notifications.

Discover SMS

WhatsApp

New

Chat with your contacts.

Discover WhatsApp

Voice

Coming soon

Give your messages a voice.

Coming soon

Email

Coming soon

Share your news by email.

Coming soon

USE CASES

Build any use case or conversational scenario.

Engage your customers on every channel, in every situation.

Send OTP codes

Authenticate your users, strengthen security and earn their trust.

SMSWhatsAppVoice soon

Activate your services

Activate your services with ease and keep customers informed at every step.

SMSWhatsAppEmail soon

Promote your offers

Highlight your exclusive offers and make every customer feel valued.

SMSWhatsAppEmail soon

Announce what’s new

Tell your customers about your new products and services.

SMSWhatsAppVoice soon

Welcome new customers

Start strong and build loyalty with a smooth welcome.

WhatsAppVoice soon

Win back inactive customers

Reconnect with your inactive customers.

SMSWhatsApp

INDUSTRIES

Boost customer engagement, whatever your industry.

Engage your customers, automate your campaigns and boost your conversions.

Keep parents informed.

School fees, absences, meetings: families get the information on time.

  • School fee reminders
  • Absence alerts
  • Meeting notices
Talk to our team
MY SCHOOL07:45
Dear parents, the class meeting will take place on Saturday at 10 am.
My School
Hello, Daniel was absent this morning.

Support your patients.

Appointments, results, prevention: your patients stay informed at every step.

  • Appointment reminders
  • Results available
  • Prevention campaigns
Talk to our team
Hope Clinic08:00
Your appointment is confirmed for tomorrow at 10 am.
CLINIC
Your results are ready at the front desk.

Earn your customers’ trust.

Attract and retain customers by building relationships based on trust.

  • Transaction codes
  • Account alerts
  • Payment reminders
Talk to our team
MYBANK14:31
Verification code: 482917. Do not share it with anyone.
MYBANK
Withdrawal of $50 made at 14:32.

Bring your customers back.

Promotions, orders, deliveries: stay present between purchases.

  • Promotions
  • Order tracking
  • Loyalty
Talk to our team
MYSHOP10:00
This weekend: 20% off everything in store.
My Shop
Your order #1042 is ready.

Rally your community.

Gatherings, announcements, fundraising: your members stay informed and involved.

  • Invitations
  • Announcements
  • Mobilization
Talk to our team
PARISH19:00
Praise service on Sunday at 9 am. Everyone is welcome!
Association
Please confirm your attendance on Saturday.

Inform in real time.

Departures, delays, deliveries: your customers know everything at the right time.

  • Booking confirmations
  • Delay alerts
  • Delivery tracking
Talk to our team
My Logistics15:05
Your parcel arrives in 10 minutes.
MYBUS
Booking confirmed: departure 7 am, seat 14.

DEVELOPERS

Build your own solutions.

Integrate your customers’ favourite channels and build the experiences they expect, your way.

SMSWHATSAPP
curl -X POST https://api.coussema.com/v1/sms/send \
-H "Authorization: Bearer $COUSSEMA_API_KEY" \
-H "Content-Type: application/json" \
-H "Idempotency-Key: $(uuidgen)" \
-d '{"to":"243810000000","message":"Your code: 482019"}'
→ 202 Accepted "status": "accepted"
curl -X POST https://api.coussema.com/v1/whatsapp/messages \
-H "Authorization: Bearer $COUSSEMA_API_KEY" \
-H "Idempotency-Key: invoice-12345-wa" \
-d '{"type":"template","to":"+243810000000",
"phoneNumberId":"1111…",
"template":{"name":"payment_notice"}}'
→ 202 Accepted "status": "accepted"
A smiling developer looking at a phone.
01

Create your account

Sign up in 30 seconds, with 10 free SMS to test.

02

Get your API key

Generate a key from the dashboard and you are ready.

03

Send your messages

One HTTP call is all it takes to reach a phone.

Read the docs Explore the APIs

WHY COUSSEMA

Everything you need to communicate with confidence.

A Coussema team advisor wearing a headset, smiling.
Customer support available
WhatsApp, phone and email · +243 98 039 5067

Quality operator routes

  • SMPP operator link for critical messages
  • The best route chosen for each number
  • A delivery status for every message

Official WhatsApp Business API

  • Coussema is a Meta Tech Provider
  • Sent through Meta’s WhatsApp Cloud API
  • Your WhatsApp Business account, in your name

Responsive customer support

  • By WhatsApp, phone and email
  • A real team that answers
  • Advice on your campaigns and Sender ID

One API for all your channels

  • SMS and WhatsApp today, Voice and Email soon
  • One API key, one documentation
  • Status webhooks for your application

Reach your customers instantly, wherever they are.

Sign up in 30 seconds, with 10 free SMS to test.

Try for free Talk to an expert