Official WhatsApp Business APIMetaTech Provider

Send, reply and sell on WhatsApp.

The official WhatsApp Business platform: campaigns, a team inbox and an API, on your own number.

  • 7 days free
  • Your number, in your name

Why WhatsApp

Your customers open WhatsApp every day.

Your messages land where they already look, and the conversation flows naturally.

3 billion+
people use WhatsApp
180+
countries, one integration
A customer smiles as she reads a message on her phone.

Use cases

WhatsApp, the right tool for every situation.

Offers that find their audience.

  • Promotions and announcements
  • Seasonal offers
  • Win back inactive customers
Free trial

My Shop10:00

This weekend: 20% off everything in store. Reply YES to book.

Grâce10:02

YES, I’ll take the blue dress.

Every update, at the right time.

  • Order and delivery confirmation
  • Appointment reminders
  • Invoices and payments received
Free trial

My Logistics09:10

Your parcel #1042 arrives in 10 minutes.

My Clinic08:00

Reminder: your appointment is tomorrow at 10 am.

Security at every login.

  • Login codes
  • Account verification
  • Transaction confirmation
Free trial

My Bank14:31

482917 is your verification code. Do not share it with anyone.

My Bank14:32

Withdrawal of $50 confirmed.

Service worthy of your brand.

  • One inbox for the whole team
  • Conversations assigned to each person
  • Photos, documents and voice notes
Free trial

Patrick11:02

Hello, my order hasn’t arrived yet.

My Shop11:03

Hello Patrick, Esther is taking care of your order.

Why Coussema

Coussema handles Meta. You stay in control.

As an official Meta technology partner, Coussema puts the WhatsApp Business API to work for your brand, with the care it deserves.

We handle

  • The Meta partner status (Tech Provider)
  • Connecting your number
  • Submitting your templates to Meta
  • Tracking every message
  • Securing your access

You keep

  • Your WhatsApp Business account, in your name
  • Your number, even if you leave
  • Meta’s price, nothing added
  • Your data, kept apart from other customers
  • A team on WhatsApp and on the phone

The platform

A complete platform to run WhatsApp Business.

Campaigns

Send to your contact groups, right away or at the time you choose.

Team inbox

The whole team answers customers on the same number.

Templates and approval

Create your templates and follow Meta’s approval.

Status of every message

Sent, delivered, read or failed, message by message.

Several numbers

Several WhatsApp numbers in one account.

Customer consent

Your messages go to customers who agreed. A “STOP” is honoured automatically.

Developers

Fast, simple integration.

A REST API with your key, the same as for SMS. Send your templates and receive every status through a signed webhook.

Read the docs
curl -X POST https://api.coussema.com/v1/whatsapp/messages \
  -H "Authorization: Bearer $COUSSEMA_API_KEY" \
  -H "Content-Type: application/json" \
  -H "Idempotency-Key: invoice-12345-wa" \
  -d '{"type": "template", "to": "+243810000000",
       "phoneNumberId": "your-number-id",
       "template": {"name": "payment_notice", "language": "fr",
                    "category": "utility", "parameters": ["12345"] } }'

# 202 Accepted: the message is queued
const res = await fetch("https://api.coussema.com/v1/whatsapp/messages", {
  method: "POST",
  headers: {
    Authorization: `Bearer ${process.env.COUSSEMA_API_KEY}`,
    "Content-Type": "application/json",
    "Idempotency-Key": "invoice-12345-wa",
  },
  body: JSON.stringify({
    type: "template",
    to: "+243810000000",
    phoneNumberId: "your-number-id",
    template: { name: "payment_notice", language: "fr",
                category: "utility", parameters: ["12345"] },
  }),
});

// 202 Accepted: the message is queued
import os, requests

res = requests.post(
    "https://api.coussema.com/v1/whatsapp/messages",
    headers={
        "Authorization": f"Bearer {os.environ['COUSSEMA_API_KEY']}",
        "Idempotency-Key": "invoice-12345-wa",
    },
    json={
        "type": "template",
        "to": "+243810000000",
        "phoneNumberId": "your-number-id",
        "template": {"name": "payment_notice", "language": "fr",
                     "category": "utility", "parameters": ["12345"] },
    },
    timeout=15,
)

# 202 Accepted: the message is queued

How it works

From sign-up to the first message.

  1. Create your account

    7 days free, no commitment.

  2. Connect your number

    In Meta’s official window, from your workspace.

  3. Add your card at Meta

    Meta bills your messages directly.

  4. Send

    Get a template approved, then send to your customers.

Pricing

Plans that fit your business.

Essential

19 $ / month

  • 3 WhatsApp numbers
  • 10,000 messages per month
  • Unlimited users
  • API and webhooks
Free trial
BusinessMost popular

49 $ / month

  • 10 WhatsApp numbers
  • 50,000 messages per month
  • Unlimited users
  • API and webhooks
Free trial
Pro

149 $ / month

  • 50 WhatsApp numbers
  • 250,000 messages per month
  • Unlimited users
  • API and webhooks
Free trial
Platform

399 $ / month

  • 100 WhatsApp numbers
  • 1,000,000 messages per month
  • Unlimited users
  • API and webhooks
Free trial

WhatsApp messages are billed directly by Meta, at its rates, on your WhatsApp Business account; Coussema adds no margin. Extra number: $5 per month. Beyond the included messages: $2 per 10,000.

Questions

Frequently asked questions

How is it different from the WhatsApp Business app?

The free app lives on one phone. The API lets you send in bulk, as a team, and from your own software.

Is the QR code official?

Yes. The QR code that links your WhatsApp Business number to Coussema comes from Meta. Unofficial tools, on the other hand, can get numbers banned.

Do I need a new number?

No. Your WhatsApp Business app number connects by QR code and stays in the app. A number coming from another provider keeps its name.

What is a template?

A standard message approved by Meta. You need one to write first. To reply to a customer, you don’t, for 24 hours.

How much does a message cost?

Meta’s price, by country and message type, paid to Meta on your card. Coussema adds nothing.

Can I leave with my number?

Yes. Your number and your WhatsApp Business account remain yours.

Give your brand its place on WhatsApp.

7-day trial, no commitment.